RingCentral

A short call can carry a big promise.

A phone conversation may end with a callback, a price question or a document to send. Capture RingCentral audio on your Mac and return to what the prospect actually asked for.

Call audio compatible

RingCentral works through Mac call-audio capture. Its native account connector is coming soon, so call capture does not require a RingCentral connection.

Get for MacAll tools & availability

Remember the commitment after the call queue moves on.

Capture a RingCentral call’s Mac audio. Read its summary before writing your follow-up.

Example · Mac audio capture · No native connector required · Fictional customer details

RingCentral

What did I commit to send?

Saved Mac call

Northstar · rollout call

Buyer’s question: Can the rollout start with one region?
Your commitment: Send the phased rollout example.
Next conversation: Review the example with the regional lead.

Source to checkSaved call transcript and summary

Illustrative sources for the fields above. All customer details are fictional.

Call summary: Can the rollout start with one region?Shown in the “Buyer’s question” field above.
Summary next step: Send the phased rollout example.Shown in the “Your commitment” field above.
Summary next conversation: Review the example with the regional lead.Shown in the “Next conversation” field above.

Use the saved transcript to check the summary before you follow up. This example uses Mac capture, not imported provider history.

More context, beyond Mac audio.

A native connection is about context from your provider account, beyond the sound played on this Mac. Its planned scope is separate from today’s capture.

Mac capture works today

Capture the conversation played through your Mac. No RingCentral account connector is required.

Native connection · Coming soon

The planned native RingCentral connection would connect calls and recordings with meeting history. That connector is not available yet.

When this helps

After a prospect calls back

Review the exact request before you send the promised material. A transcript can help you check whether they asked for pricing, implementation details or a different conversation.

Before the next callback

Return to the earlier call and its next steps. If you are signed in, ask what you promised so you can prepare for the next conversation.

Before your next call.

Take the RingCentral call on your Apple Silicon Mac. Grant Microphone and System Audio Recording permissions to SalesViking, and confirm capture when prompted.

Explore Free call notes

Keep the scope in view

SalesViking asks before recording RingCentral calls. Capture does not import RingCentral call history or stored recordings.

Let participants know when you capture a conversation. Signed-in Free accounts include 100 Ask questions a week.

See the current plans

A few things
you might ask.

Will it bring in my old RingCentral recordings?

No. Mac audio capture records the conversation taking place on your Mac. Importing RingCentral recordings is part of the planned connection.

What is available today?