Dialpad

Keep the next step from a Dialpad call.

Use Dialpad for the conversation and SalesViking for the details you want to return to. Calls played through the Mac can become a transcript, summary and next steps.

Call audio compatible

Dialpad call audio is compatible with Mac capture. The separate Dialpad account connector is coming soon.

Get for MacAll tools & availability

Check the objection before you write back.

After a Dialpad call captured on your Mac, return to the transcript and summary to check what the buyer actually asked.

Example · Mac audio capture · No native connector required · Fictional customer details

Dialpad

What should I check before writing back?

Saved Mac call

Northstar · onboarding call

Buyer’s concern: The team has little time for another onboarding project.
Agreed next step: Send the onboarding outline.
Detail to verify: Which part of onboarding needs the most support?

Source to checkSaved call transcript and summary

Illustrative sources for the fields above. All customer details are fictional.

Call summary: The team has little time for another onboarding project.Shown in the “Buyer’s concern” field above.
Summary next step: Send the onboarding outline.Shown in the “Agreed next step” field above.

Use the saved transcript to check the summary before you follow up. This example uses Mac capture, not imported provider history.

More context, beyond Mac audio.

A native connection is about context from your provider account, beyond the sound played on this Mac. Its planned scope is separate from today’s capture.

Mac capture works today

Capture the conversation played through your Mac. No Dialpad account connector is required.

Native connection · Coming soon

The planned Dialpad connection would bring conversations into summaries and next steps through a native integration. That connection is not available yet.

When this helps

At the end of an outbound call

Check whether the prospect agreed to a demo, asked for information or wanted a later call. Use the transcript to verify the agreement before you act on it.

When a call includes an objection

Return to the buyer’s wording after the call. That can help you decide which concern to address in your next conversation, with the original exchange available to check.

Before your next call.

Use Dialpad on your supported Mac, grant Microphone and System Audio Recording permissions, and confirm recording when SalesViking prompts you.

Explore Free call notes

Keep the scope in view

Mac capture does not read the Dialpad account or import its recordings. SalesViking asks before recording Dialpad calls. Other audio on the Mac can enter the transcript.

Let participants know when you capture a conversation. Signed-in Free accounts include 100 Ask questions a week.

See the current plans

A few things
you might ask.

Is this a native Dialpad integration?

No. Call notes work through Mac audio capture today. A separate Dialpad connection remains planned.

What is available today?